Corporate Hosting - Program Benefits
Capitalize On Our Success
Montrose Travel is a Top 50 Travel Management Company nationwide. With us, you can take advantage of the programs, supplier relationships, experienced staff and business philosophies that have made us successful. Our reputation in the industry and financial stability are unsurpassed.
Technology and automation are critical for future success and can be very expensive. Our technology tools are unparalleled in the hosting industry. From our Private Labeled Websites to our proprietary dynamic packaging tool (to customize your own air, car, and/or hotel packages) to the various tools provided to ensure you find the best available airfares, you won’t find another host with all we have to offer. We have also invested heavily in Quality Control processes that automate much of the reservation process, track unused e-tickets, and check for lower fares, better seat assignments, and upgrade inventory every hour until the day of departure.
Our experience in contract negotiation will provide you the necessary advantage to obtain the best possible discounts for your organization. Further, Montrose Travel’s exclusive contracts, creativity and alternative ticketing sources will provide you with significant discounts that your volume alone could not secure. We have in-house discounts for most major air, car and hotel suppliers, and will always fight to find you the best deal possible. We have proven we can beat internet pricing.
Providing our customers with superior customer service and person-to-person contact is Montrose Travel’s chief priority. As such, you will be assigned an Account Manager who will serve as your primary liaison responsible for the continuous coordination and interaction between your company representatives, other members of your Montrose Travel support team, and third party travel providers and suppliers.
Beyond your Account Manager, Montrose Travel will assign you a primary back-up agent who will be designated for your account. This seasoned, worldwide agent will get to know your travelers, their flight patterns and their preferences. A team of four additional back-up agents will also be thoroughly trained on your policies and your travelers’ preferences. Your primary back-up agent will be in constant communication with his or her team to ensure that you receive superior customer service even in their absence. We believe this structure serves the best of all worlds. It not only enables the providing of one-on-one personal service, but it also provides you with a group of sufficiently trained backups small enough to continue that same type of immediate yet personal service you and your travelers deserve.
Emergency and After-Hours Services
After normal business hours or on weekends and holidays, you can have travel arrangements made or changed from anywhere in the world, 365 days per year, through Montrose Travel’s toll-free Platinum 24-hour Service. Each traveler will be given a VIT (Very Important Traveler) code to be used when phoning our 24-hour service. Operated by a third-party reservation center, our service provides direct access to our network and our booking data to ensure accuracy and quality service when after-hour reservations are made.
Offered both offline and online through an interactive web-based reporting system, our suite of management reports provide in-depth analyses that identify both cost-savings and cost-avoiding opportunities. Over 50 pre-defined reports provide data ranging from Executive Graphical Summaries, to Cost / Lost savings analyses, to detailed Excel spreadsheets.
In order to effectively manage and control airline, car rental, hotel and other travel related costs, three elements of information are needed: Financial Information; Control Data; and Management Information. Updated daily, Montrose Travel’s reports provide all three types of necessary information simultaneously, whether booked online or through your assigned team of agents, and can be customized to suit your needs; delivered at anytime via paper, electronically, or online; and sorted by company, division, department, or cost center as defined by you.
Full support includes commission tracking and payments, client and supplier payment processing, ARC processing, address verification for online bookings, and credit card merchant processing.
Galileo (Apollo) is available. No long term contracts. If you’re currently using another system, we can direct you to a “conversion class” to learn Apollo. Training can be provided at no cost should you wish to take advantage of it.
Group Expertise and Support
Take advantage of our expertise in finding, negotiating and executing all types groups, meetings and incentives. You even retain all the complimentary travel earned and used.
Employee Vacation Program
We currently offer vacation discounts to over 1.5 million MasterCard or Visa holders and mass market exclusive leisure discount programs to over 1 million credit union members nationwide. The buying power of our Leisure Division, coupled with our negotiating skills, allows us to offer discounts unmatched by other travel companies. We will be glad to develop a free program for all of your employees, offered by you as an employee benefit.